Support Center » Knowledgebase » X-Lite SIP Phone Installation and Configuration
Login [Lost Password]
Email:
Password:
Remember Me:
Search
  
Article Options
 Add Comment
 Print Article
 PDF Version
 Email Article
 Add to Favorites
Theme by SupportSkins.com
 X-Lite SIP Phone Installation and Configuration
Solution
X-Lite SIP Phone Installation and Configuration
Setup instructions for the X-Lite Soft Phone.
 
1. Click here to download the software and run the installation program.
2. Launch the software. The first time you run the software, you will go through a "SIP Accounts Wizard".
3. Click on the Add button to the right.
4. Now you will see a new window; the Properties of Account 1 window.


5. In the Display Name field enter the Extension Number provided by your Administrator.
6. In the User Name field enter the Extension Number again.
7. In the Password field enter the Password provided by your Administrator.
8. In the Authorization Username field enter the Extension Number again.
9. In the Domain field enter the server IP address provided by your Administrator.
10. In the Domain Proxy section place a bubble in the Domain option.
11. Click on the Topology Tab
12. Click on the Use Local IP Address option in the Firewall Traversal section
13. Click Apply button.
14. Click OK button.
15. Click on the Close button.
16. Click on the AA (Auto Answer) option button, make sure that it indicates in the phone display area the phrase: Auto-Answer Enabled. If you do not see the phrase then click on the button once, check the display area if it indicates Auto-Answer Disabled, then click on the button to Enable it again.


Follow these instructions to setup your headset configuration

1. Click on the Menu button above the dialpad, and select "Options" from the menu, or right click on the display area of the phone and select "Options" from the menu.
2. Select the Devices icon on the lower left hand side.
3. In the Headset section; locate the Speaker Device field, change the setting to your local machine Audio Output device, typically you'll want to use the on board or built-in device.
4. In the Headset section; locate the Microphone Device field, change the setting to your local machine Audio Input device, typically you'll want to use the on board or built-in device.
5. In the Ring Device section; locate the Speaker Device field, change the setting to your local machine Audio Output device, typically you'll want to use the on board or built-in device.
Troubleshooting your SIP Phone VoIP Connection
 
If you are having problems connecting to the S3 MarketDialer VoIP servers, please check the following:

Check with your Administrator.

When using the X-Lite Soft Phone, please follow the step up instructions above. If you are behind a firewall, make sure that it is enabled for UDP port 5060.

Make sure you do not have any other SIP-enabled programs such as Microsoft Messenger/Skype/or other VoIP applications running on your computer.

Make sure that your USB Headset is plugged in at the back of your PC for best results. Make sure that your Analog headset plugs are connected correctly and securely to your computer; ie: green plug to green port, red/pink plug to red/pink port, either on the front or back of the PC.


Article Details
Article ID: 77
Created On: 02 May 2009 07:08 PM

 This answer was helpful  This answer was not helpful

  User Comments Add a Comment
 Back