SafeSoft Solutions is a leader in cloud-based call center software for businesses and call centers of all sizes. Our integrated call center solution includes a high-speed predictive dialer, feature-rich productivity suite, CRM, reporting tools and more that are used across multiple industries to drive revenue growth, lower cost-of-sales and improve operational efficiency. Our cloud call center software is a secure and reliable alternative to expensive and complex on-premise call center software.
SafeSoft Solutions’ team has decades of experience in call center operations and advanced knowledge of cloud-computing that is applied to innovating a best-in-class cloud call center solution. Founded in 2006, SafeSoft Solutions is a privately held software company based in Woodland Hills, CA and has been honored as an Inc. 5000 software company.
SafeSoft Solutions’ integrated cloud-based call center solution helps companies with a variety of campaign needs. These include:
Outbound: Our powerful, feature-rich predictive dialer dramatically improves cold-calling, appointment setting, telesales, surveys, and other outbound calling campaigns for companies and call centers of all sizes.
Inbound: A rich suite of inbound capabilities, integrated with our predictive dialer, so that outbound and inbound functionality is delivered on a common platform, and available to any agent, wherever he or she is located.
Blended: More call centers and businesses are moving towards a “blended” business model of handling both outbound and inbound interactions. SafesSoft Solution’s product fully supports this growing shift.
Professional Services: Sometimes our clients want additional customization of their solution to meet their unique business needs. Our experienced professional services team works with them to assess their business requirements and implements a customized experience to improve their business processes.
Marketing Lists: Our list service offers targeted list production capabilities across a wide range of verticals. We can produce highly customized data sets tailored to your specifications. Many of our call center software customers successfully use our marketing list services.
To learn more about SafeSoft Solutions and how we can help your business, please contact us.