Solutions

SafeSoft Solutions recognizes that business people view inbound and outbound dialing solutions from different perspectives.

Many companies and organizations implement customer contact solutions for a specific function or department. It’s a way to integrate customer centricity directly into your operational model. Here are eight ways to use phone dialer software and hosted auto dialer solutions from SafeSoft Solutions within a business function or department in your company.

Telephone Sales


Appointment Setting
Collections
Fundraising and Campaigning
Notifications / Confirmations / Compliance
Market Research and Surveys
Customer Service
Subscription / Circulation

The SafeSoft Solutions Promise

We are committed to removing the investment barrier to technology adoption, by providing you with affordable outbound dialer and hosted auto dialer solutions. When you implement a SafeSoft Solutions phone dialer software application, you get a complete package – for one affordable monthly user fee. You simply “pay as you go”, using the service as long as you like, and stopping at any time, with no cancellation fee or penalty of any kind. We are changing the industry by delivering the promise and power of the Internet in ways that free companies to innovate and adapt.

Today’s Most Feature-Rich Outbound Dialer and Phone Dialer Solutions

Our hosted auto dialer is packed with robust, innovative capabilities, to enhance all types of outbound calling programs. Some of the powerful functionality of our outbound dialer and phone dialer systems includes:
Fully-integrated CRM for end to end lead management
Comprehensive reporting for insight into campaigns, agents, and leads
Voice recording for compliance, dispute resolution, and agent performance management
DNC compliance to ensure adherence to all guidelines and regulations
VoIP dialing to increase call capacity and quality
Dynamic form maker to improve the speed and accuracy of data collection through fully customizable forms
Support for remote agents, with rapid set up and enhanced administration
Callback notification to ensure effective and prompt follow-up
Coaching and monitoring to optimize agent productivity
Rapid data importer to streamline the acquisition of third-party data and accelerate the launch of campaigns
And More!