SafeSoft Solutions recognizes that business people view inbound and outbound dialing solutions from different perspectives.
Many companies and organizations implement customer contact solutions for a specific function or department. It’s a way to integrate customer centricity directly into your operational model. Here are eight ways to use phone dialer software and hosted auto dialer solutions from SafeSoft Solutions within a business function or department in your company.
Telephone Sales
More and more businesses are relying on phone-based sales to increase market share, boost revenues, and maximize profitability. Hosted auto dialer systems can help facilitate more efficient and more effective telephone sales operations. Learn More
Appointment Setting
Almost every business does some type of appointment setting. In some cases it’s about qualifying a potential customer for a face-to-face sales presentation. In some cases it’s about consultation or services. What ever your need, if you are spending time and money dialing the phone and searching for a live customer, a predictive dialer will help. Learn More
Collections
Today more than ever, it’s important to collect revenues as fast as possible and with the least negative impact. Often a collection issue is about customer satisfaction. Our predictive dialer with CRM capability provides the fastest way to reach live customers so that you can discover problems, update your CRM system and respond with customer-pleasing actions. Learn More
Fundraising and Campaigning
Fundraising and campaigning require a high level of personal interaction to be truly successful. When getting face-to-face is not feasible, a calling campaign is the next best solution. And just like telephone sales it is a numbers game. The more calls you can make the more effective you are. Learn More
Notifications / Confirmations / Compliance
Customer-centric businesses have many reasons to contact their customer communities. From government mandated safety notices to shipping confirmations and product change reviews the list is almost endless. Learn More
Market Research and Surveys
In this highly competitive market companies need more information from their clients and customers than ever before. With the SafeSoft Soloutions Market Dialer reaching the customer is fast and focused. Learn More
Customer Service
Customer service is an important building block of customer loyalty. Customers need proactive as well as reactive support. It’s not just about simple customer satisfaction, it’s all about â complete satisfaction. Learn More
Subscription / Circulation
Published media is a highly competitive business that requires a complete focus on your core competencies. If you manage a subscriber base for a magazine, newsletter or any other publication you know exactly what this means. There are simply too many details and distractions. The Market Dialer from SafeSoft Solutions is the ideal outbound dialer to help you simplify your operation. Learn More
The SafeSoft Solutions Promise
We are committed to removing the investment barrier to technology adoption, by providing you with affordable outbound dialer and hosted auto dialer solutions. When you implement a SafeSoft Solutions phone dialer software application, you get a complete package – for one affordable monthly user fee. You simply “pay as you go”, using the service as long as you like, and stopping at any time, with no cancellation fee or penalty of any kind. We are changing the industry by delivering the promise and power of the Internet in ways that free companies to innovate and adapt.
Today’s Most Feature-Rich Outbound Dialer and Phone Dialer Solutions
Our hosted auto dialer is packed with robust, innovative capabilities, to enhance all types of outbound calling programs. Some of the powerful functionality of our outbound dialer and phone dialer systems includes:
• Fully-integrated CRM for end to end lead management
• Comprehensive reporting for insight into campaigns, agents, and leads
• Voice recording for compliance, dispute resolution, and agent performance management
• DNC compliance to ensure adherence to all guidelines and regulations
• VoIP dialing to increase call capacity and quality
• Dynamic form maker to improve the speed and accuracy of data collection through fully customizable forms
• Support for remote agents, with rapid set up and enhanced administration
• Callback notification to ensure effective and prompt follow-up
• Coaching and monitoring to optimize agent productivity
• Rapid data importer to streamline the acquisition of third-party data and accelerate the launch of campaigns
• And More!