SafeSoft Solutions offers a powerful feature list available in contact center software marketed under different names. Here is a feature table that will help you understand the capability of phone dialer software solution and product. For more information on the feature simple click on the feature name.
Outbound Call Center |
Blended Call Center |
Auto Dialer |
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Predictive Dialer |
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Auto Dialer |
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CRM |
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ACD |
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IVR |
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CTI |
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PBX |
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Voicemail |
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Call Conferencing |
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Reporting |
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Callback Notification |
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Campaign Manager |
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Coaching Monitor |
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Data Importer |
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DNC Compliance |
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Dynamic Form Maker |
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Remote Agents |
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Call Recording |
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VoIP Dialing |
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Data History |
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