SafeSoft Solutions offers a powerful set of call center software features in different feature groups. Use this product comparison table to help you understand the capability of our cloud-based call center software solution. For more information, simply click on the feature group name.
Inbound Call Center |
Outbound Call Center |
Blended Call Center |
Call Blitzer |
|
Predictive Dialer |
 |
|
||
Auto Dialer |
|
|||
CRM |
|
|
|
|
ACD |
|
|
||
IVR |
|
|
||
CTI |
|
|
||
PBX |
|
|
||
Voicemail |
|
|
|
|
Call Conferencing |
|
|
|
|
Reporting |
|
|
|
|
Callback Notification |
|
|
|
|
Campaign Manager |
|
|
|
|
Coaching Monitor |
|
|
|
|
Data Importer |
|
|
|
|
DNC Compliance |
|
|
|
|
Dynamic Form Maker |
|
|
|
|
Remote Agents |
|
|
|
|
Call Recording |
|
|
|
|
VoIP Dialing |
|
|
|
|
Data History |
|
|
|
|