Leading Cloud-Based Call Center Software Products
When companies want the most innovative customer call center software products, they turn to SafeSoft Solutions. We are changing the call center software industry by delivering on the promise and power of cloud computing. Why spend limited resources for expensive and complicated on-premise contact center solutions when you can be up and running within hours at significant cost-savings with SafeSoft Solutions? Our integrated solution includes an industry-leading predictive dialer, a feature-rich productivity suite, a CRM, customizable reporting tools and more that are used across multiple industries to drive revenue growth and lower cost-of-sales.
Inbound Call Center
Our cloud-based inbound call center product provides a full suite of inbound call center features, at a price you can afford. And you never have to miss an inbound call! When an agent is unavailable, our system can route the call to voice mail, to a queue or to an extension. And callers are kept up to date on their wait times, to minimize abandons.
Outbound Call Center
The core of our outbound call center offering is our time-proven cloud-based predictive dialer. Quickly power through even the longest contact lists – no more manual dialing! Reach more prospects, more often and faster. Some of our customers have reported productivity improvements of up to 400%.
Blended Call Center
Few contact centers are solely “inbound” or “outbound” these days. In reality, most operations need to handle both, oftentimes with the same agents. With SafeSoft, you don’t need two separate solutions to handle both inbound and outbound calls – our platform does it all. Enjoy the flexibility to easily allocate resources to inbound or outbound campaigns as you need to.
To learn about our call center software, pricing plans and any current promotions, please contact the SafeSoft Solutions sales team today at (888) 456-5454. Want to see our software in action? Sign up for a webinar!