We know that technology vendors are only as good as the products and services they stand behind. For these reasons we have built our cloud contact center to stand on its own as a fully customizable, easy to install and use customer service, sales and marketing solution. We have put in place a comprehensive, closed-loop customer engagement support model as well to ensure you are taken care of every step of the way.
Here is how it works.
Others say it. We mean it. We employ a comprehensive, personalized customer engagement model to ensure you are satisfied every step of the way. It starts with a Sales Consultant who takes the time to fully understand your needs and requirements. We then assign an On-Boarding Technical Specialist who ensures your solution is up and running to your exact specifications. Once this occurs, you will then meet your assigned Account Manager who will be your ongoing point-of-contact, working to make sure you are realizing your desired level of value from the solution each and every month.