#1 Cloud Contact Center Solution for small/medium businesses

Market Research/Surveys

In this highly competitive market companies need more information from their clients and customers than ever before. With the SafeSoft Soloutions Market Dialer reaching the customer is fast and focused. Our predictive dialer eliminates busy signals, disconnected numbers, fax machines and voice mail. Your reps only get live contacts to talk to.

Web forms automate the survey process
Customized Web forms automatically appears on the screen when a live call is answered. These forms guide your reps step-by-step through the data collection process as well as provide information known about the contact.

Lead forms can be tailored for each and every campaign, to meet any unique or specific information need. An unlimited number of data fields, including custom fields, can be added. Drop-down menus, radio buttons, check boxes, and text fields can also be included, to facilitate effective data collection.

Features include:
Quickly create and import calling lists for each collection campaign
Display profile information with scripted guidance of increased effectiveness
Powerful data collection and management enhances sale opportunities
Predictive dialing increases call volume and payment promises
Specify how many call attempts and what time frames
Track progress & performance of each rep, call and campaign
Call monitoring and recording for quality and training purposes
Easy to learn and use makes reps productive in record time
Reps may work from any Internet connection even at home
No software or servers to buy, the system is on-demand & Web-hosted
A complete package – for one affordable monthly fee per seat