#1 Cloud Contact Center Solution for small/medium businesses

Technology Partners

SafeSoft Solutions works closely with some of the industry’s top companies, to ensure that the infrastructure that supports the successful operation of our hosted call center solutions leverages proven technologies and the latest innovations.

Our partners include:

* Red Hat/Linux
* Asterisk
* Dell
* VMWare
* Cisco
* Foundry Networks

These organizations, and their products, provide us with a solid foundation for our predictive dialing software that helps guarantee optimum speed, reliability, and performance for each and every customer.

As the most popular open source database software in the world, with more than 100 million copies currently in use, MySQL offers superior speed, reliability, and ease of use. As a result, it has become the preferred choice for SaaS vendors, because it provides the most effective support possible for online applications, and eliminates the issues that can lead to performance problems. MySQL is also ideal for powering high-traffic Web sites, and is currently used by Yahoo!, Google, Wikipedia, and many other industry leaders.

Red Hat/Linux
Red Hat is considered a pioneer in the open source software world, and was among the first companies to ever develop technology solutions with openness and collaboration in mind. Today, they are the world’s most trusted resource for open source software, including Linux, a powerful, UNIX-like operating system. Linux provides a robust and comprehensive platform that allows any application to be run at any time, from any location.

Asterisk is the largest provider of open source call center solutions. The company provides an extensive toolkit that includes PBXs, telephony engines, and related applications. These offer greater power and flexibility than proprietary communication solutions, making them the best choice for supporting sophisticated or unique telephony needs. Additionally, the Asterisk community of developers are among the industry’s most experienced and knowledgeable, and have played a major role in the growing VoIP movement.

Since 1984, Dell has been providing servers and networking solutions, peripherals, and other enterprise hardware products to companies of all sizes. Dell leverages a time-tested design process and an innovative, customer-centric approach to product development. So customers can set up their IT operations in the simplest, most cost-efficient way possible. Dell solutions are so effective at supporting Web applications, that today, the top six Internet service providers run their operations using Dell products.

When it comes to virtualization solutions, VMware is a proven leader. VMware is designed for any environment – from single desktops to large, multi-server data centers – and has helped more than 120,000 customers to increase IT efficiency, reduce capital expenses and decrease overhead costs, while facilitating greater business continuity and strengthening security.

Cisco is a world-renowned provider of products and services that help companies create a network-centric technology environment. By leveraging its core strength in Internet Protocol (IP), Cisco has developed the most powerful and comprehensive communications platform on the market today. This secure, fully integrated architecture enables the efficient and effective convergence of data, voice, and mobile applications.

Foundry Networks
Foundry Networks designs and develops a broad portfolio of high-performance switching, routing, security, and application traffic management solutions. The company has built a strong reputation for its innovative approach to networking, creating solutions that address current needs, while laying the foundation for tomorrow’s infrastructures. Some of the world’s largest ISPs, metro service providers, and enterprises rely on Foundry technologies to enable the fast, reliable performance of the mission-critical applications that drive their business.