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Home Improvement Company Quadruples Productivity

Home Improvement Company Quadruples Productivity In A Few Months Using SafeSoft Solutions
Ned Stevens Gutter Cleaning of Long Island enjoys rapid growth and business expansion in the months after switching to SafeSoft Solution’s sales and marketing productivity technology

WOODLAND HILLS, Calif. – April 29th, 2013 – On Long Island, many homeowners rely on Ned Stevens Gutter Cleaning of Long Island to resolve their problems with clogged gutters and roof debris which, if left unaddressed, can cause shingle, wood, foundation and other water damage to homes. This month, the company celebrates twelve months of rapid business expansion that they attribute to SafeSoft Solutions’ cloud-based call center software that improves sales and marketing productivity.

Using SafeSoft Solutions, the home servicing business automated much of its sales, marketing and collections process. As a result, the business has grown rapidly, and the company has been able to expand their service offerings.

“Our employee resource pool is finite. We have a limited salary budget and can’t just bring in a bunch of new sales agents to ramp up volume. SafeSoft Solutions allows us to maximize our fixed budget,” said Seth Goldberg, a partner in the company. By manually dialing the telephone, they were able to make about 300 to 400 sales calls per day. Now with SafeSoft Solutions they routinely make 1,500 calls per day, and sometimes more than 2,000.

“SafeSoft Solutions was an integral part of our growth,” said Goldberg.  “We didn’t have the resources using manual dialing in a compressed amount of time during the busy season. Predictive  dialing lets us reach many more people.  And as we’ve added new products, we’ve been able to more fully use the predictive dialer throughout the year.” The company also uses SafeSoft Solutions to accelerate collections on accounts receivables, improving cash flow and driving down the company’s Days Sales Outstanding metric.

Nima Hakimi, CEO of SafeSoft Solutions, points to Ned Stevens Gutter Cleaning of Long Island as a picture-perfect model of a company using SafeSoft Solutions’ call center software technology to improve sales and marketing productivity and accelerate revenue growth. “They’re doing everything right!” he said.

A detailed case study explaining how Ned Stevens Gutter Cleaning of Long Island grew so fast is available to download on SafeSoft Solution’s website.


About SafeSoft Solutions
SafeSoft Solutions provides the most robust predictive dialer and inbound call center software on the market today, wrapped in a rich suite of services to provide a comprehensive solution proven to accelerate sales productivity. Our easy-to-use cloud-based call center software  is completely customizable to your needs, whatever your industry. Join the growing ranks of sales and marketing professionals in the banking, finance, insurance, debt settlement, travel and other industries who are leveraging SafeSoft Solutions for accelerated sales and revenue performance. SafeSoft Solutions is based in Woodland Hills, California.

About Ned Stevens Gutter Cleaning of Long Island
Ned Stevens Gutter Cleaning of Long Island provides gutter cleaning, installation, repairs and protection in Nassau and Suffolk counties and Long Beach. Visit them online at www.nedstevensli.com.