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Commercial Insurance Industry Service Provider Grows Fivefold

Iconic Partners Grows Fivefold in One Year Using SafeSoft Solutions
Commercial insurance industry servicer leverages cloud-based solution for outstanding rates of return and aggressive growth

WOODLAND HILLS, Calif. – April 24th, 2013 – Iconic Partners, a strategic marketing firm serving the commercial insurance industry, has recorded its eleventh month of rapid growth while using SafeSoft Solutions, a leader in cloud-based call center software  that increases sales and marketing productivity for call centers and small to mid-size businesses.

Iconic Partners, based in Indianapolis, provides lead generation and appointment setting services for fast-growing independent commercial insurance agents. Firms turn to Iconic Partners for support when entering aggressive growth phases and need of a steady stream of high-quality leads to support their ramp-up. Iconic Partners, in turn, relies on SafeSoft Solutions’ hosted call center software to underpin their efforts.

“In my experience, dialing manually we could reach 25 people per hour, versus 40 to 50 people per hour using SafeSoft Solutions call center software. We saw improvements immediately,” said Brett Jacobson, Vice President of Operations.

SafeSoft Solutions’ technology has enabled Iconic to grow fivefold since implementation. Now, every time they bring on a new client, they add a new employee to support the client. “Our productivity level has dramatically improved. We went from working one campaign at a time to working five or six campaigns at a time, from multiple locations. The growth of Iconic Partners is directly related to SafeSoft Solutions’ ability to support what we do,” Jacobson said.

Iconic Partners hires the best-fit remote telephone agents for their business across the country and monitors their performance using SafeSoft Solutions’ reporting and tracking capabilities – a key requirement for selecting SafeSoft Solutions.

“Iconic Partners is leveraging our cloud-based call center technology to its fullest, and delivering outstanding results for their clients. They’ve mastered the art of matching leading technology to best practices in their field,” said Nima Hakimi, CEO of SafeSoft Solutions.

A detailed case study outlining Iconic Partners’ rapid growth is available for download on SafeSoft Solution’s website.


About SafeSoft Solutions
SafeSoft provides the most robust predictive dialer and inbound call center software on the market today, wrapped in a rich suite of services to provide a comprehensive solution proven to accelerate sales productivity. Our easy-to-use cloud-based offering is completely customizable to your needs, whatever your industry. Join the growing ranks of sales and marketing professionals in the banking, finance, insurance, debt settlement, travel and other industries who are leveraging SafeSoft for accelerated sales and revenue performance. SafeSoft Solutions is based in Woodland Hills, California.

About Iconic Partners
Iconic Partners is a sales-first strategic marketing firm focused on serving commercial insurance industry professionals embarking on aggressive book-building growth plans. We deliver and execute custom plans that provide high-quality leads that close to sales. Visit us online at www.iconicpartners.com.