SafeSoft Solutions is committed to the success of every client. We work together side-by-side, long after set-up and basic training.
Our world-class support includes:
A Trained and Knowledgeable Support Team
Our cloud-based call center solution is supported by a team of experienced Support professionals who have an in-depth understanding of our solution, as well as the business issues and challenges that call center professionals deal with every day. They are fully trained and prepared to quickly respond to our customers’ needs.
Convenient Communications Options
We strive to make support service as fast and convenient as possible. Access to our Support team is available through a variety options, including phone, email, remote desktop and live chat.
Knowledge Base and FAQs:
Available online 24/7.
Options and Hours
Phone and Email:
* Monday through Friday: 8:00 am to Midnight (Eastern)
* Saturday and Sunday: 10:00 am to 1:00 pm (Eastern)
* Toll-Free: 1 (888) 456-5454 (Press #2)
* Local: (818) 436-3600 (Press #2)
* E-mail: firstname.lastname@example.org
* Monday through Friday from 10:00 am to 7:00 pm (Eastern)