SafeSoft Solutions is strongly committed to the success of each and every one of our clients. And we know that in order to help them succeed, we need to work side-by-side with them, long after their hosted predictive dialer has been deployed. So, comprehensive, personalized, high quality service is included in every predictive dialing service we sell.
Our customer support is far superior to that offered by other call center software vendors, because it includes:
A skilled and knowledgeable support team
Convenient communication options
A Skilled and Knowledgeable Support Team
Our web-hosted predictive dialing systems are supported by a team of experienced professionals, who have an in-depth understanding of the technologies that support today’s call center operations, as well as the business issues and challenges that both traditional and virtual call centers face. As a result, they are well-equipped to respond to our customers needs, in a prompt and professional manner.
Some businesses never sleep and neither does our support staff! Our team is available whenever you need them to answer questions, solve problems, provide valuable tips, and much more.
Convenient Communication Options
We strive to make service as fast and convenient as possible for our clients. So, we make our support team readily available via a variety of communication channels, including phone, email, remote desktop, and live chat. So, customers can reach out to our service professionals using the method they most prefer.
Because our staff has such broad experience in contact center software and related activities, we’ve built a wide-reaching network of industry vendors. We can help you build and expand your customer database by recommending lead providers who have solid reputations and a proven track record of success. We also work closely with many service and software providers, who offer world-class solutions that compliment and extend our own predictive dialing capabilities.
Our staff members are not just technology experts, they’re well-versed in the underlying business issues that drive today’s call centers. So, they can provide our customers with the advice and guidance they need to run their traditional or virtual call center operations in the most efficient and effective way, to optimize agent productivity and maximize the results of telemarketing outreach programs.
Our support team can be reached at: