|
The primary responsibility of a government agency is to communicate with the people it serves. Residents must be instantly notified of changes to services, upcoming meetings, and other important activities, requiring staff to spend days contacting the public by phone or by mail. But, with a predictive dialer from SafeSoft Solutions, agencies can share vital information with residents faster and more cost-efficiently. Thousands of numbers can be dynamically dialed in a short period of time. People who pick up can hear a pre-recorded message containing all pertinent information. The system will note which numbers resulted in voice mail, busy signals, or no answer, and automatically try them again later. This not only dramatically increases staff productivity, it ensures that the public gets the information they need, as soon as they need it.
|
|