In the debt collections industry, time is money. In order to settle as many overdue accounts as possible, the collection call center must maximize the number of calls they make each day, while increasing answered call volume, as well as the number of account holders agents interact with.

Our Collection VoIP dialers are designed to boost the number of live calls agents handle by automating call initiation at a rate based on a variety of factors including staffing levels, average call lengths, and connection rates. Predictive dialing software enhances productivity, “talk time” is optimized, and wait times between calls is reduced. As a result, collections agents spend more time tracking down outstanding debt, and can collect a greater portion of monies owed.

Collections Predictive Dialers: Features and Benefits

• Hosted solution for collection agency cost savings
• Increased call volume and contacts
• Improved productivity
• Consistent messages to debtors
• Detailed debt information provided in messages
• Reminders for late payments and past due accounts
• Message escalations as needed based on prior calls and debt
• Work At Home Debt Collector Agents
• Improved efficiency
• Integrated Information Management

Sign up for a free demo and see for yourself how our Collection Dialer can help you succeed. Sign up for a FREE trial today!