#1 Cloud Contact Center Solution for small/medium businesses

Advanced Software

SafeSoft Solutions is proud to present advanced unified software for the growing needs of the contact center industry. After years of hard work and extensive R&D on contact center requirements; SafeSoft launched its advanced hosted service and lead management solution.

Advanced Features:
The complete solution for the industry, packed with innovative features including:

Contact monitoring and logging
Automated filtering of busy lines, answering machines, fax machines, while connecting only live customers to agents
Agent friendly options that make the job of agents quite easy to remember and track interested prospects
Maximum utilization of agent’s talk time by allowing them to talk to live customers only, while avoiding robots, busy signals or answering machines
Software has been embedded with advanced options to manage callbacks that lead to real time conversions or sales
Advanced searching options to manage lead callbacks
Displays Pop-Ups highlighting relevant customer information while agent connects with live customer
Dialer Summary feature will give you exact stats of total calls, total talk time with prospects, and total number of dispositions set, among a handful of other reporting capabilities. Our hi-tech solution, the predictive Market Dialer
Voice messages over e-mail

Our advanced software offers integrated sound cards, hence no need for additional speakers to be attached with the modem

Ready to work environment:
The most exciting part of this innovative software is the minimal hardware requirement necessary in order to get the system functional on your computers

All you need is a basic Computer with standard configurations, headsets for agents and an internet broadband connection

You can start immediately with User management, Lead management and Campaign management, all in one location

Get ready to increase your prospect and efficiency by up to 400% with a mouse click. Sign up today for a Risk Free Demo with full features included.