SafeSoft Solutions’ cloud-based predictive dialer can increase the sales and marketing productivity of an organization by up to 400%
Definition of Predictive Dialer Systems
Predictive Dialer systems are computer based dialing systems that routinely place outbound calls via built-in database interaction. Servers are loaded with large databases of telephone numbers and Predictive Dialers steadily place calls from the databases on a single or multiple lines.
Why you need a Predictive Dialer
With the rapidly increasing popularity of the call center industry in all business areas, the need for Predictive Dialers has increased as well. Most call centers and businesses have struggled to sustain efficiency levels. Without the use of predictive dialers, call center agents must manually call leads that require much more time when compared to predictive calling. SafeSoft’s Predictive Dialer solution encapsulates all the latest features and meets the growing needs of call center companies of virtually any size.
Product Overview
SafeSoft’s cloud-based predictive dialer anticipates when to connect agents to live prospects and therefore increases their overall talk time. We also give you powerful controls to ensure regulatory compliance and a stead stream of live connects for your agents.
SafeSoft Solutions' Predictive Dialer main interface
The dialer bypasses busy signals, answering machines and unanswered calls, among a handful of other filters. Agent call recording capabilities, real-time statistics dashboard, and custom lead forms allow for maximum management and increase in productivity.
A Predictive Dialer is programmed in such a way in order to avoid “do-not-call” DNC list numbers by referencing a database of DNC numbers, in order to ensure compliance with regulations while automatically regulating the dialing speed according to agent availability.
User Friendly Interface
Our product has a user-friendly interface that requires only minimal technical knowledge for operation. The Agent Interface covers:
Agent Call Summary
Lead Sheet Form
Call Dispositions
Scheduled Call Backs
Call Back Notifications
Agent Login History
Ask today for a risk-free trial* that includes all the features of our cloud-based dialer solution, with no commitment to purchase.
* Free trial availability and duration subject to the discretion of SafeSoft Solutions.