Companies across all industries – including insurance, financial services, travel and entertainment, government, healthcare, and telecommunications – rely on Call Blitzer to accelerate mass communications and information distribution. This affordable, cutting-edge voice broadcasting solution provides a wide array of features and capabilities, including:
Because Call Blitzer is a fully hosted solution, all features can be accessed directly through a highly secure and user-friendly Web site. Functions such as uploading of customer lists, voice recording downloads, and campaign start and stop can all be performed quickly and conveniently via the administration panel.
Call Blitzer can automatically detect when a voice mail box or answering machine has picked up a call, and can be set up to either leave a message, or to immediately disconnect and dial the next phone number.
With Call Blitzer, companies have full control over campaign time periods. Call start and stop times can be easily defined using an integrated GMT database that intelligently predicts current time based on area code. This ensures that customers are called only when it is convenient, or when they are expected to answer.
Call volumes can be set to any number – whether it’s several dozen calls or several thousands at the same time – and can be immediately stopped and started, at any time, in just a few quick mouse clicks.
Call Blitzer makes it easy for organizations to adhere to do not call (DNC) guideless by providing fully automated opt-out capabilities. Call recipients who do not wish to be contacted again in the future simply press a key on their touch tone phone to be dynamically suppressed from all future calling campaigns.
Customers who have questions, or want more information, can simply press a number to be automatically routed to a call center agent or other third-party operator. Calls can even be transferred to multiple call centers or to remove offices.
Call Blitzer provides end-to-end tracking of vital statistics. Calls made, calls picked up, transferred calls, and other metrics can be easily accessed and analyzed through our secure Web interface.
*Learn more about FTC regulations pertaining to voice broadcasting.
|
