Predictive Dialer Software Solutions by SafeSoft Solutions can result in an increase of up to 400% in efficiency of an organization.
Predictive Dialer systems can be defined as computer based dialing systems that routinely place outbound calls via built-in database interaction.
Computers are loaded with large databases of phone numbers and Predictive Dialers steadily place calls from existing databases on a single or multiple lines.
With the rapidly increasing popularity of the call center industry in all business areas, the need for Predictive Dialers has increased as well. Most call centers and businesses have struggled to sustain efficiency levels. Without the use of predictive dialers, call center agents must manually call leads that require much more time when compared to predictive calling.
SafeSoft’s Predictive Dialer solution encapsulates all the latest features and meets the growing needs of call center companies of virtually any size.
SafeSoft’s web-hosted VoIP predictive dialer anticipates when to connect agents to live prospects and therefore increases their overall talk time.
The dialer bypasses busy signals, answering machines and unanswered calls, among a handful of other filters. Agent call recording capabilities, real-time statistics dashboard, and custom lead forms allow for maximum management and increase in productivity.
For more information on the predictive dialer software, please take a look at the Hosted Call Center Features page.
A Predictive Dialer is programmed in such a way in order to avoid "do-not-call" DNC list numbers by ways of a DNC database in order to ensure compliance with regulations while automatically regulating the dialing speed according to agent availability.
Our product has been designed in such user-friendly way which requires only minimal technical knowledge in order to operate our software without any difficulty. The Agent Interface widely covers:
- Agent Call Summary
- Lead Sheet Form
- Call Dispositions
- Scheduled Call Backs
- Call Back Notifications
- Agent Login History
Sign up today for a Risk Free Trial version. No commitment is required and all features of the dialer software are included with the free trial.
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