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SSafeSoft Solutions is proud to present advanced unified software for the growing needs of the contact center industry. After years of hard work and extensive R&D on contact center requirements; SafeSoft launched its advanced hosted service and lead management solution.
The complete solution for the industry, packed with innovative features including:
- Contact monitoring and logging
- Automated filtering of busy lines, answering machines, fax machines, while connecting only live customers to agents
- Agent friendly options that make the job of agents quite easy to remember and track interested prospects
- Maximum utilization of agent’s talk time by allowing them to talk to live customers only, while avoiding robots, busy signals or answering machines
- Software has been embedded with advanced options to manage callbacks that lead to real time conversions or sales
- Advanced searching options to manage lead callbacks
- Displays Pop-Ups highlighting relevant customer information while agent connects with live customer
- Dialer Summary feature will give you exact stats of total calls, total talk time with prospects, and total number of dispositions set, among a handful of other reporting capabilities. Our hi-tech solution, the predictive Market Dialer
- Voice messages over e-mail
- Our advanced software offers integrated sound cards, hence no need for additional speakers to be attached with the modem
- The most exciting part of this innovative software is the minimal hardware requirement necessary in order to get the system functional on your computers
- All you need is a basic Computer with standard configurations, headsets for agents and an internet broadband connection
- You can start immediately with User management, Lead management and Campaign management, all in one location
Get ready to increase your prospect and efficiency by up to 400% with a mouse click. Sign up today for a Risk Free Demo with full features included.
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