SafeSoft Introduces In-product Video Tutorials
Yesterday we rolled-out a feature that integrates into the platform product tutorials for the most common Market Dialer tasks. These video and image tutorials are only a mouse-click away.
Brian Weiss, Director of Customer Success for SafeSoft, said that he expects the tutorials will help answer common questions and bring Market Dialer users up to speed faster, and delivering ROI sooner.
The tutorials cover topics ranging from adjusting the predictive dialer speed and changing lead list settings to configuring agent interface options and managing lead drip programs.
This screen capture (below) shows how to find the link to the various tutorials within the Market Dialer user interface.