Hosted Call Center Software for Customer-Centric Businesses
SafeSoft develops some of the most robust predictive dialers and inbound call center software on the market today. These integrated products deliver maximum value and rapid ROI. In fact, our clients have experienced dramatic increases in efficiency, customer satisfaction, market share, and revenues.
Our VoIP predictive dialer can intelligently predict when an agent will be available. Numbers are then dialed at an appropriate pace, and calls are transferred to agents only when a live person has answered. Call volumes are increased, productivity is enhanced, and your agents spend more time promoting your products and services to potential customers!
SafeSoft removes the investment barrier to technology adoption. Our Web-hosted solution is a complete package that includes domestic, long distance, and voice services – for one affordable monthly fee per seat. And because it’s a secure remote server application, supported by a well-trained staff, you don’t need to invest in hardware, applications, support staff or training. You’ll be up and running in as little as one day!
Powerful Call Center Features to Satisfy Any Calling Need
Whether you’re qualifying leads, selling products and services, conducting surveys, or raising funds, a SafeSoft Solutions predictive dialer has all the features you want. Rapid data imports allow you to load leads faster and instantly reach out to your target audience. Remote capabilities give at-home agents complete access to all system data and functions. Fully integrated CRM and campaign management enable better handling and tracking of outreach activities. And, coaching and monitoring ensure optimum performance and efficiency across your entire call center operation.
Committed to Meeting All Your Call Center Needs
At SafeSoft, we offer more than just robust software. Through our partnership with a leading provider of high-quality marketing lists with decades of experience, we can help our customers to further enhance their outreach efforts by providing them with accurate, qualified leads – at affordable prices.